Washtenaw County, Michigan (734-945-8408) · Email us

Common Questions

What locations do you serve?
We serve Washtenaw County, Michigan. If you’re wondering whether you’re in our service area, just contact us and let us know where you live!

Are you insured and bonded?
Yes, we are fully insured and bonded.

What cleaning products do you use?
Find out here.

Where can I learn more about natural cleaning?
We’ve got a bunch of resources listed here.

What’s your tipping policy?
We don’t expect tips, but we do appreciate them! (About half of our customers tip, usually between 10% and 20%.)

What’s your policy on cancellations, reschedulings, etc.?
Find out on our policies page.

Can I leave my home unlocked for you?
If you will be out of the home when we arrive, please provide us with a key. We prefer not to use keys that are left in a hidden location, or to enter houses that are left unlocked, for safety and liability reasons. Keys in our possession are coded for your safety, without identifying information.

Do you have references?
Absolutely. Please contact us and we’ll be happy to provide you with a list of references. (Make sure to check out these testimonials, too.)

Got a question that’s not answered here?
Contact us and we’ll be happy to answer any questions you have.

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